Returns & Exchanges
At daals, we want you to love your new furniture; however, if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. Please ensure all items are returned in their original packaging and in a resaleable condition.
Initiate Your Return
Contact our customer service team via our online portal or email with your order number and the reason for your return to receive a Return Authorization.
Package Your Items
Carefully disassemble the furniture if necessary and place all components back into their original boxes, ensuring all hardware and instructions are included.
Schedule Collection
Once your return is approved, we will arrange a convenient collection date with our specialized furniture couriers or provide instructions for smaller parcel drop-offs.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing