Frequently Asked Questions
Everything you need to know about your furniture journey with daals.
How long will it take for my furniture to be delivered?
Standard delivery typically takes 3-5 working days for in-stock items. For larger furniture pieces requiring a two-man delivery service, you will be contacted to schedule a specific time slot within 7-10 days.
What is your return policy for home decor and furniture?
We offer a 30-day return policy. Items must be returned in their original packaging and in a resaleable condition. Please note that a collection fee may apply for large furniture items.
Do you offer assembly services for your products?
Most of our items are designed for easy self-assembly and include detailed instructions. While we do not currently offer an in-house assembly service, our customer support team is available to assist with any assembly queries.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link and a unique tracking number to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through providers like Klarna and PayPal.
Do your products come with a warranty?
Yes, all daals furniture items come with a standard 12-month manufacturer's warranty covering any structural defects or manufacturing faults.